OFFICE LOCATION: Wilsey Realty, LLC 501 Lafayette Street, Cape May, NJ 08204. Onsite parking behind the office off of Bank Street, 609-884-1007, 887-884-8907.
CHECK-IN: Keys will be available for pick-up at Wilsey Realty between 2:00 p.m. and 5:00 p.m. (On your date of arrival, unless check in is on a Sunday then you must pick up the key by 3:00 p.m). No exceptions for check in any time before 2:00 p.m. Should you be running late please call our office before 3:00 p.m. to make special arrangements. Keys and check-in paperwork with your name will be left in the White Mail Box located behind our building by the electric meter.
The property owners request that you do not go to the property first, unless noted on your lease… Time is needed to clean the property between guests, make any repairs, and show the property to prospective tenants. Even if you have gone to the property before check-in and do not see anyone there, the cleaners/landlord may not have arrived yet to service the property.
CHECK OUT PROCEDURES: On your departure date all units must be vacated and keys returned to our office no later than 10:00 a.m. There is a service charge of $25.00 for lost keys.
GUEST COOPERATION: We cannot provide clean, comfortable properties for your enjoyment without a certain level of Guest cooperation. Please make every effort to keep your rental clean. Report any damages or maintenance issues as soon as they are discovered by calling Wilsey Realty upon check-in. A security deposit is collected to insure against damages. Additionally, all or part of your damage & cleaning deposit may be withheld if the following minimum checkout requirements are not met.
LIVING ROOM: Put furniture back in place; remove personal items; check under furniture for personal items; clean tabletops; vacuum/spot mop floors; empty trash.
KITCHEN: Clean and put away all dishes/cookware; wipe sinks, counters, appliances, tables; remove food from fridge/freezer & wipe; vacuum/spot mop floor; remove personal food and belongings; empty trash.
DINING ROOM: Wipe table; vacuum/spot mop floor; remove personal items; empty trash.
BATHROOMS: Wipe down sink area; spot mop/sweep floors; spot wipe shower/toilet; remove personal items; empty trash
BEDROOMS: Replace bedspreads/comforters; remove personal items; vacuum/spot mop floor; clean table tops; empty trash
TRASH: Make sure that the trash schedule is followed during your stay and that you separate the recyclables from the trash. You may be charged for mixing the two, as it will need to be separated.
Close and lock all windows and doors when leaving. These are only guidelines. The owner may have other Rules and Regulations posted in the house. A cleaning fee may be deducted from your security deposit if the above checklist is not completed. Keys should be returned to our office at checkout, unless other arrangements are made. Any keys not returned will be an automatic $25.00 deduction in the security deposit.
SECURITY DEPOSITS can be held by law for 30 days. You can expect your security deposit to be returned anywhere from 15-30 days after departure. Security deposits can be withheld for negligence in cleaning, damage and phone bills. Wilsey Realty may withhold security deposits for keys not returned.
You have the option to use your security deposit as down payment for next year’s reservation. See Next Year Booking form, provided at check-in, for details.
